Contact Us

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02 8912 2716

ethica is a not for profit social enterprise supporting women artisans in Peru. We are committed to providing sustainable jobs through the production of ethically made quality products. These include alpaca ponchos and wraps, a baby range and leather accessories. Contemporary designs and traditional skills. Every purchase creates meaningful change.

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FAQ

All the information you want to know and didn't know you wanted to know!

 

Frequently asked questions

ABOUT US

+ Who is ethica?

ethica is a social enterprise that specializes in quality Fair Trade products, ethically crafted by women in Peru. Every purchase through Ethica creates meaningful change for the artisans, their families and their communities.

You can find out more by reading Our Story.

ethica is the fair trade arm of Mary MacKillop International. Mary MacKillop International is a member of the Australian Council for International Developement (ACIFD) and is therefore a signatory to the ACFID Code of Conduct reflecing MMI's Compliance with industry standards of good practice, transparency and accountability.

For further information on MMI's Policies and ACFID, including how to make a complaint to MMI or ACFID Click here.

+ What sort of impact does ethica and those who buy your products have?

Through ethica your simple act of purchasing means more. The income that the artisans receives will help them to do things which you might take for granted but which for a poor woman living in Peru might otherwise be a dream. With the income earnt from ethica sales some of our women have been able to feed their children more nutritious food, sent their children to school, been able to pay for medicines……… or even build a toilet! Together we also impact the wider community in Peru through our work- in partnership with Mary MacKillop International, that allows items such as health education, financial coaching and women’s empowerment programs all of which help strengthen the local community.

+ You use the term Fair Trade a lot. What do you mean by that?

Our aim is that everyone who is part of creating and selling ethica’s products feels proud of it. We are therefore committed to upholding the 10 principles of Fair Trade.

Principle One: Creating Opportunities for Economically Disadvantaged Producers

Principle Two: Transparency and Accountability

Principle Three: Fair Trading Practices

Principle Four: Payment of a Fair Price

Principle Five: Ensuring no Child Labour and Forced Labour

Principle Six: Commitment to Non Discrimination, Gender Equity, and Freedom of Association

Principle Seven: Ensuring Good Working Conditions

Principle Eight: Providing Capacity Building

Principle Nine: Promoting Fair Trade

Principle Ten: Respect for the Environment

You can learn more by reading about Our Commitment to Fair Trade.

+ When I donate to ethica where does the money go?

We reinvest 100% of our profits and 100% of our donations into the villages where our artisans live and work to build sustainable businesses and strong communities. We do that through Mary MacKillop International’s women's livelihood project that provides training in craftmaking, financial literacy and other key areas to ensure the women can make a fair livelihood. We also help to fund small community projects when needed. If you donate to ethica you will receive a tax deductible receipt through Mary MacKillop International that clearly states your funds are to be directed ot the women’s livelihoods projects

+ Are you non-profit?

We are a social enterprise so we may make profits. When we do we reinvest 100% of our profits into the villages where our artisans live and work to build sustainable businesses and strong communities.

ABOUT OUR SHOP

+ How soon will orders be sent?

All products ship from our office in North Sydney, NSW, Australia. We do not ship on weekends, but we will get your order out the door as soon as we can. Orders shipped within Australia typically arrive within 3-8 business days. We do ship internationally, however, you will need to contact us for a quote.

+ Can I pick up my order instead of paying for shipping?

Yes! Be sure to use the option - "In-store Pick-up (North Sydney)" during check-out so you're not charged for shipping. You will also need to contact us so we can find a mutually agreeable time as ethica is not open to the general public.

+ Are the products in stock and ready to ship?

We endeavor to keep our website “live” so all the products should be available ready to ship immediately. However if for some reason your product is not available we will contact you with some options.

+ After sizing information?

Click here for adult sizing chart.

Click here for baby sizing chart.

ABOUT OUR PRODUCTS

+ Lots of your products are made from alpaca, what is so special about alpaca?

The new kid in the block. In Inca times Alpaca was considered “fiber of the gods” and rightly so. Alpaca is softer, stronger and warmer than merino wool and cashmere. It is famous for its luxuriousness and softness- it doesn’t prickle the skin. And best of all it doesn’t contain lanolin and therefore is hypoallergenic.

Read more about the extraordinary benefits of alpaca here.

+ How do I care for and wash my alpaca product?

Alpaca is so easy to care for. Just place in a tub or sink of COLD water. Use a mild detergent to gently soak the garment.

There is no need to rub, scrub or twist just gently squeeze the suds through. Then rinse in cold water and place flat on a towel to dry. If you want to speed up the drying lay the garment between two towels, roll up the towels and set it aside for a few minutes.

Read more about the extraordinary benefits of alpaca here.